The Hub of Your Healthcare Universe

You face some kind of health care issue nearly every day. That’s why having one doctor to help you manage you and your family’s care and treatment is the first step to better health.

At Day Kimball Healthcare, establishing an ongoing relationship with a primary care provider (PCP) for everyone in your family puts you at the center of your medical team. PCPs do more than treat you when you’re sick — they also keep you well and help you prevent illnesses, which improves your quality of life and reduces your health care costs. Your PCP offers preventive care, helps you manage your health, and refers you to other medical specialists if needed.

Our primary care providers work as advocates for your health, integrating their own expertise with that of our specialty care providers and other health experts to proactively help you access the care you need. Our Primary Care practice locations are your homes for patient centered care. We offer in-person and virtual health visits at six locations conveniently located throughout the Northeast Connecticut region.

Our primary care practitioners:

• Work to keep you well by providing preventive care and by helping you to proactively manage your own health, thus improving your quality of life and reducing your healthcare costs
• Are there for you with sick appointments when minor illnesses or injuries do arise, offering both savings and better continuity of care over a trip to the emergency department. 
• Provide not only referrals but comprehensive care coordination across all the services Day Kimball Healthcare has to offer - so when specialized care is required, you can be assured that all of your providers are working together within an informed and holistic approach that is tailored to you.

Primary care treatments we offer include:

• Annual well visits
• Management of chronic illnesses
• Treating acute care illnesses and injuries
• Sick care visits
• 24-hour on-call doctors
• School and sports physicals
• Vaccinations

Acute care visits: Our Day Kimball Medical Group primary care practices are there for you with acute care appointments for minor illnesses or injuries, providing you with convenience, improved continuity of care, and savings over visiting an urgent care center.

After-hours: Our on-call doctors are available after hours by contacting our practice location office numbers. Click below to explore our practice locations.

MY HEALTH Patient Portal: Access test results, view appointment notes, and communicate with your doctor when it’s convenient for you, from your smartphone, tablet, or desktop.

Patient-Centered Medical Home (PCMH)

Our Primary Care practice locations are your homes for patient centered care. Since 2021, we have been recognized by the National Committee for Quality Assurance (NCQA) for our patient-centered medical home (PCMH) approach to health care. In this model, the PCP serves as your health care advocate, coordinating all aspects of your care throughout our system.

Patient-centered medical homes (PCMH) are transforming how primary care is organized and delivered. The Agency for Healthcare Research and Quality (AHRQ) defines a medical home not simply as a place, but as a model of the organization of primary care that delivers the core functions of primary health care. The medical home encompasses five functions and attributes:

1. Comprehensive Care: Provided by our Day Kimball Medical Group team of care providers, including physicians, physician assistants, nurses, care coordinators, and others.
2. Patient-Centered: The primary care medical home provides health care that is relationship-based, with an orientation toward the whole person. Partnering with patients and their families requires understanding and respecting each patient’s unique needs, culture, values, and preferences.
3. Coordinated Care: The primary care medical home coordinates care across all elements of the broader health care system, including specialty care, hospitals, home health care, and community services and support. Such coordination is particularly critical during transitions between sites of care, such as when patients are being discharged from the hospital.
4. Accessible Services: The primary care medical home delivers accessible services with shorter waiting times for urgent needs, enhanced in-person hours, around-the-clock telephone or electronic access to a member of the care team, and alternative methods of communication such as email and telephone care.
5. Quality & Safety: The primary care medical home demonstrates a commitment to quality and quality improvement by ongoing engagement in activities such as using evidence-based medicine and clinical decision-support tools to guide shared decision-making with patients and families, engaging in performance measurement and improvement, measuring and responding to patient experiences and patient satisfaction, and practicing population health management.

Our primary care services include: